RETURN AND REFUNDS


Return Eligibility

Items must be unused, unworn, and in original packaging to be eligible for return.

Return Timeframe

Returns must be requested within 7 days of delivery.

Refund Process

Approved refunds are processed within 7 days after inspection and credited to the original payment method.

Exchanges

Exchanges may be offered depending on product availability.

Damaged or Defective Products

If you receive a damaged or defective item, contact us at support@muse7.shop with photos within the return timeframe.

Non-Returnable Items

Certain items such as customized or clearance products may not be eligible for return.

Return Shipping Costs

Return shipping costs may be borne by the customer unless the product is defective or incorrect.